Shiping Policy

1. Shipping Within India

• Prepaid Orders: Free shipping across India.
• COD Orders: A nominal charge applies. COD is available for orders up to ₹10,000.
• All shipments are handled by reliable courier partners to ensure safe and insured deliveries.

2. Dispatch & Delivery Timelines

• Orders are dispatched within 24 working hours of being placed.
• Delivery typically takes 2–5 working days, depending on your location.
• Delivery timelines are estimates and not guaranteed. HK2 Creation is not liable for delays caused by courier partners, customs (for international orders), force majeure events, or incorrect shipping details.

3. Rescheduling Delivery

If you are unavailable at the time of
delivery, you may contact the courier partner directly to:

• Schedule a re‑delivery, OR
• Request self‑pickup from their nearest facility.

4. Free Shipping Policy

Free shipping is available on all prepaid
orders across India. For promotional offers, any minimum cart value
requirements will be clearly mentioned on the website.

5. Tracking Your Order

• Tracking details will be available under the Order History section in your account once the order is shipped.
• You can also visit the website, click on Track Order, enter your order number, and view the order status.

6. Changing Shipping Address

You may change the shipping address before your order is billed or shipped by contacting our customer support team with your order details.

7. International Shipping

• Yes, we ship internationally.
• International shipping charges, duties, and taxes are borne by the customer.
• Delivery timelines vary by destination and customs clearance.

8. Contact for Shipping Queries

📧 Email: hk2creation.2026@gmail.com